cc44 Privacy Policy
How your personal information is collected, stored, and used — cc44 maintains complete transparency about this and keeps your data secure through SSL encryption.
Introduction & Scope
This policy has been reviewed and applies to all users of the cc44 platform.
About Us & Purpose of This Policy
cc44 ("we", "us", "platform") is a trusted online gaming service provider in Bangladesh. By using the cc44 website, you are considered to have agreed to this privacy policy. The purpose of this policy is to inform you about what types of information we collect, how we use it, and how it is kept secure.
We believe privacy is a fundamental right. cc44 never sells or transfers your personal information to unauthorized third parties. Our platform uses SSL encryption technology to keep all your information safe.
Data Collection & Sources
What Types of Information Are Collected
cc44 may collect the following types of information to operate and improve its services:
a) Information Provided Directly by You
- Name, email address, and contact details
- Information provided during account registration
- Documents required for identity verification (national ID card or passport)
- Date of birth (for age verification — users under 21 cannot register)
- Financial transaction details — related to bKash, Nagad, Rocket, Upay, or bank transfers
b) Information Collected Automatically
- IP address and device type
- Browser type and version
- Logs of your visit times, pages, and activity on the website
- Information obtained from cookies and similar tracking technologies
c) Information Received from Third Parties
- Information received from authorized third parties for fraud prevention and identity verification
- Transaction confirmation information from payment processing partners
Cookie Policy
cc44 uses cookies and similar technologies to improve your browsing experience and ensure platform functionality. Cookies are small data files stored on your device.
We use the following types of cookies:
- Essential cookies: Required for the basic functionality of the platform; these cannot be disabled.
- Functional cookies: Used to remember your preferences and settings.
- Analytical cookies: Used to analyze and improve site usage.
You can control cookies by changing your browser settings. However, disabling certain cookies may affect some features of the site.
Data Use & Processing
How Your Information Is Used
cc44 uses the information collected for the following lawful purposes:
- To create, verify, and manage your account
- To process your financial transactions — both deposits and withdrawals
- To provide customer support and resolve your issues
- To prevent fraud and illegal activity
- To ensure the security and integrity of the platform
- To operate responsible gaming programs
- To comply with legal obligations
- To inform you about relevant offers and promotions, with your consent
- To improve site experience and service quality
Legal Basis for Data Processing
We process your information on the following legal grounds:
- Performance of a contract: To fulfill the service agreement with you.
- Legal obligation: To comply with applicable laws and regulations.
- Legitimate interests: To prevent fraud and ensure platform security.
- Consent: For purposes where you have given your explicit consent.
Data Sharing & Retention
Sharing Information with Third Parties
cc44 may share information with specific third parties in limited circumstances and under strict confidentiality agreements:
- Payment processors: bKash, Nagad, Rocket, Upay, and authorized bank service providers — solely to complete financial transactions.
- Identity verification services: To confirm account authenticity and for age verification.
- Legal authorities: As part of a court order or valid legal process.
- Technology service providers: For hosting, cybersecurity, and technical support — who are bound by strict confidentiality agreements.
Data Retention Period
cc44 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Specifically:
- Active account data: For the entire duration the account remains active.
- After account closure: For the period required by applicable legal obligations and financial regulations.
- Transaction records: For the period specified to comply with financial regulatory requirements.
- Data from cookies: For a defined period depending on the type of cookie.
Once the retention period ends, your information is securely deleted or anonymized so that it no longer identifies you.
Data Security & Your Rights
Data Security Measures
cc44 has implemented industry-standard technical and organizational measures to protect your personal information:
- SSL encryption: All data transmissions are secured through SSL/TLS encryption.
- Firewall & anti-malware: Security protection at the server and network level.
- Restricted access controls: Only authorized personnel can access your information.
- Regular security audits: To identify and address potential vulnerabilities.
- Data backups: Regular backups to protect against data loss.
Your Rights
As a cc44 user, you have the following rights:
- Right to access: The right to request what information we hold about you.
- Right to rectification: The right to request correction of incomplete or inaccurate information.
- Right to erasure: The right to request deletion of your information in certain circumstances.
- Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
- Right to portability: The right to receive your information in a structured format.
- Right to object: The right to object to the processing of your information.
- Right to withdraw consent: The right to withdraw your consent at any time.
To exercise these rights, contact us directly. We will process your request appropriately.
Special Provisions & Policy Changes
Protection of Minors
cc44 is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect or process personal information of anyone under the age of 21.
An age verification process is followed at registration. If we become aware that information belonging to a minor has entered our system, that information will be deleted immediately and the associated account will be closed.
Links to Other Websites
The cc44 website may contain links to third-party websites. These websites have their own privacy policies, for which cc44 is not responsible. We recommend reading their privacy policies before visiting those sites.
Changes to the Privacy Policy
cc44 reserves the right to update or change this privacy policy at any time. If significant changes are made, we will post a notice on the website and the date of the latest review will be noted at the top of the policy.
Continued use of the site after the updated policy is published will be considered as your agreement to the new policy. We therefore recommend visiting this page regularly to stay updated.
Dispute Resolution & Applicable Law
Any dispute relating to this privacy policy will first be attempted to be resolved through dialogue. If resolution through dialogue is not possible, the matter will be settled according to the applicable legal framework.
cc44 always upholds a policy of transparency as a safe and reliable platform and is committed to protecting users' interests.
Contact & Support
Send a Privacy-Related Request
For any questions, requests, or concerns about your information, contact the cc44 support team. We provide support 24/7 in Bengali and English.
Requests to access, correct, or delete your information can be sent by email. Upon receipt of your request, we will follow the appropriate process and respond in a timely manner.